PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE WEBSITE.

Roy Estate ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.royestate.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

INFORMATION WE COLLECT

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Join our mailing list
  • Make a purchase or place an order
  • Book a tasting or experience
  • Contact us with inquiries
  • Create an account
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Date of birth (for age verification)
  • Payment information (credit card numbers, billing address)
  • Shipping information
  • Purchase history and preferences
  • Communications with us

Information Automatically Collected

When you access our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Click-through rates
  • Date and time of visit
  • Device information

AGE REQUIREMENT

Our Site is intended for individuals 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we learn that we have collected personal information from a person under age 21, we will delete that information as quickly as possible.

HOW WE USE YOUR INFORMATION

We may use the information we collect from you to:

  • Process and fulfill your orders
  • Send you order confirmations and shipping notifications
  • Verify your age and identity
  • Send marketing communications (with your consent)
  • Respond to your inquiries and provide customer service
  • Personalize your experience on our Site
  • Improve our Site and offerings
  • Comply with legal obligations
  • Prevent fraud and enhance security
  • Administer contests, promotions, and surveys

HOW WE SHARE YOUR INFORMATION

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Payment processing
  • Shipping and fulfillment
  • Email delivery
  • Marketing services
  • Analytics
  • Customer service

Legal Requirements

We may disclose your information where required by law or subpoena or if we believe such action is necessary to:

  • Comply with the law and reasonable requests of law enforcement
  • Protect our rights, property, or safety
  • Prevent fraud or cybersecurity incidents
  • Protect the rights, property, or safety of our users or others

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for other purposes with your consent.

CALIFORNIA RESIDENTS - YOUR RIGHTS UNDER CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know

You have the right to request that we disclose:

  • The categories of personal information we collect
  • The sources of personal information
  • Our business purpose for collecting personal information
  • The categories of third parties with whom we share personal information
  • The specific pieces of personal information we have collected about you

Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

Right to Opt-Out

You have the right to opt-out of the sale of your personal information. We do not sell personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at:

Roy Estate
PO BOX 848
Napa, CA 94559
Email: info@royestate.com
Phone: +1-707-255-2821

DO NOT TRACK SIGNALS

We do not currently respond to Do Not Track signals.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of Cookies We Use:

  • Essential Cookies: Required for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site
  • Marketing Cookies: Used to deliver relevant advertisements

DATA SECURITY

We use administrative, technical, and physical safeguards designed to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of any third-party sites you visit.

MARKETING COMMUNICATIONS

You may opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails or by contacting us. Even if you opt out of marketing emails, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

CHILDREN'S PRIVACY

Our Site is not intended for children under 21 years of age. We do not knowingly collect personal information from children under 21.

INTERNATIONAL USERS

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Roy Estate
Attn: Privacy Policy
PO BOX 848
Napa, CA 94559
Email: info@royestate.com
Phone: +1-707-255-2821

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information above.